Salsa Blog

Salsa Weekly Highlight: Personalized Thank-You Pages

Greetings! It's the "Salsa Weekly Highlight," your quick hit on what's what in Salsa to help get the most out of your online program. As always, you can find plenty more news, updates, and conversation throughout the week on SalsaCommons.org. We're often asked about how to make acknowledgment messages to supporters as personal as possible. So the focus of this week's highlight is personalized thank-you pages using Salsa's merge fields.

Personalized Thank-You Pages

Thank-You Pages are a special type of Salsa content intended for use as a custom redirect from your other action and donation pages. You can have these pages deliver personalized messages like "Thanks, Leslie!" in two easy steps.

Step One: Include Merge Field(s) in Thank-You Page Text

You may have already noticed in your headquarters that you can add merge fields like First_Name to these pages' text just by picking the field from a list.

Image: Adding a merge field to the text of your thank-you page

Step 2: Populate Merge Field Values Through the Redirect URL

This step is a little bit trickier. But only a very little bit. Thank-You Page merge fields won't be generated by Salsa from the core supporter database. Instead, they need to be passed on from the signup, donation, event, or action page that your supporter just completed. After all, there's a reason s/he is seeing a Thank-You Page, right? So, when setting that signup, donation, event, or action page's Redirect Path field, put in the url for the Thank-You Page ... and manually append to the end of that redirect url an instruction to Salsa that it needs to keep the merge field value when it redirects.

  • &Field_Name= For instance: &First_Name=First_Name

Image: Passing a merge field value through the redirect path to a Thank-You Page

Here's the Result

Combining those two simple steps, your signup, donation, event, or action pages can now redirect to personalized acknowledgments like this:

Image: Personalized Thank-You Page text

I hope this little feature helps you keep your supporters feeling appreciated these holidays, and throughout the year. As always, I'd love to hear about your experiences with this (or any) Salsa tool -- drop me a line at feedback@salsalabs.com with any comments. Sincerely, Leslie Leslie Hall Director of Member Services P.S. -- Take our 30-second survey and help us communicate with you better.

Topics: Salsa