Development Director, Association for Neighborhood Housing Development
"ANHD moved away from Action Network and over to Salsa Engage."
"ANHD moved away from Action Network and over to Salsa Engage back in June for a few key reasons surrounding functionality and customer service support. In terms of functionality: to create any quality emails, you needed to know a certain level of HTML, which is not conducive for us, especially when we knew other systems (like Salsa) didn’t require you to know HTML. The system didn’t have the fundraising and events integrations with it, so we would have to use an additional system and export/import information between the two systems when we got donations or had an event. Lastly, of note, the database was not set up in an intuitive way, so it was taking us a while to understand how to most maximize the system. In terms of customer support, to get any support on how to use the system, you had to email them back and forth, which usually led to more time and conversations instead of just calling them. There were also not as many helpful tutorial videos."
Why Nonprofits Choose Salsa Labs Over Action Network?
Salsa Engage offers one platform with marketing, fundraising, and advocacy included. With Action Network, you'll be forced to piece together multiple integrations with different vendors to match the functionality of Salsa.