Salsa CRM vs. CiviCRM

Salsa is a more comprehensive CiviCRM alternative.
Here’s why you should consider switching.

1) Fully-Integrated Salsa CRM and Salsa Engage

With Salsa, your organization get’s a single sign-on integration between Salsa CRM and Salsa Engage, giving you all the tools you need for successful online and offline fundraising. That means you’ll engage, cultivate, and fundraise all in one place, with one login, one support team, and one knowledgebase.

CiviCRM is a free, open sourced CRM, which means it handles basic donation management, but requires you to add or build extensions and integrations with other tools to expand functionality, and requires you to hire partners to provide technical support.

2) Easy to Use

The in-app terminology, built-in reports, and industry best practice content layouts are just a few examples of how intuitive the Salsa system is for nonprofits, even for non-technical users.

CiviCRM software development is done by a combination of in-house and community developers.  The 2017 Donor Management Systems Guide by NTEN/Idealware reported that ”The rate of development varies. When one component gets a user interface update, others might not. This can produce a less-consistent user experience than might be desired. “

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We have unified our record keeping. The disparity and inconsistancy is over now that we have a system that can combine several aspects (ticket sales, email, donation management, card processing) and consolidate the information without manual entry!

Kalyn H.
- Jericho Foundation

3) Scalable

If you’re looking for more than just donor management and marketing automation, and need a scalable solution that offers online fundraising, online advocacy, event registration, or peer to peer fundraising, your choice is obvious. With Salsa, all you have to do is flip the switch to activate additional modules.

Executing online advocacy or peer to peer campaigns with another system or vendor just doesn’t any sense. Track all your constituents in the same database of record and you’ll be able to target with the right message, at the right time, online or offline.

4) Client Success Hub

Nonprofits using Salsa are leading the industry in fundraising growth and donor retention. Our clients are averaging 28% growth in donations (4% industry average) and 74% donor retention rates (43% industry average).

From the day your nonprofit signs up, our client success team is committed to making you successful, fueling your growth, and helping you deliver on your mission.

Immediately after signing up, you’re enrolled into Thrive, Salsa's client success hub for you and your organization.

With Thrive, you have access to:

  • Scholars: Robust eLearning platform with self-paced product training and certifications to help you master Salsa Engage and Salsa CRM and grow professionally.
  • Smart Start: This 6-week adoption program helps new users integrate online engagement and fundraising best practices with the functionality of Salsa Engage.
  • Support Center: Our knowledgebase and help desk have all the answers you need to successfully use Salsa Engage and Salsa CRM. Our award-winning support team is available, Monday - Friday, 8AM - 8PM ET.
  • Stars: Get rewarded with donations for introducing Salsa to new nonprofit organizations.
  • Societies: Collaborate and network with Salsa user groups in your city.
  • Scoop: Stay current with the latest product announcements through our Salsa Scoop newsletter.

See How Salsa Can Help Your Organization's Mission!