Salsa Labs v. Frontstream (Giftworks)

Fundraising Software Comparison

Rebecca chose Salsa over Giftworks

Rebecca Guzman

Advancement Director
St. Frances Cabrini Academy

"Giftworks functioned as a dumping ground."

"Giftworks by Fronstream functioned as a dumping ground of information that was not easy to make sense of. The reports function doesn't allow in-depth analysis and the activity tracking for donors is very basic. Customer support was not responsive either. That's why we moved to Salsa."


Why Nonprofits Choose Salsa Labs Over Fronstream?

  • In the 2017 Donor Management Systems Guide by NTEN/Idealware, Salsa was ranked in the top 3 as having ‘excellent’ or ‘good’ functionality in all 19 categories analyzed. Fronstream (Giftworks) wasn’t included in the report.
  • Giftworks has historically charged on a per user basis, which means fewer people can have an active role in key development, fundraising, and marketing activities. With Salsa, you get unlimited users and straightforward pricing.
  • Salsa is a far more complete solution combining ward-winning donor management with marketing automation, online, peer to peer, and event fundraising, and online advocacy together in one suite.
  • Fronstream is now offering Giftworks as part of a larger Panorama package that brings multiple separate systems into one reporting dashboard. Nonprofits have reported that this is not a user-friendly solution.
Donor Management Software - Salsa over Giftworks
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