Salsa CRM vs. FrontStream

Salsa is a more comprehensive Frontstream Giftworks alternative.
Here’s why you should consider switching.

1) Robust

If you’re development team is looking for sophisticated constituent management functionality such as householding, batch gift entry, pledge management, and major gift cultivation, then Salsa CRM is your answer. With a robust query builder, you’ll easily pull the development reports you need and with Salsa Engage you’ll monitor your online engagement with visual dashboard embedded into every tool.

In the 2017 Donor Management Systems Guide by NTEN/Idealware, Salsa was ranked in the top 3 as having ‘excellent’ or ‘good’ functionality in all 19 categories analyzed. Giftworks CRM wasn’t included in the report.

2) Pricing That Makes Sense

With Salsa, you get unlimited users, so everyone in your organization can use one system of record. Even your board members can log in to help with major donor cultivation and volunteers can log in to help process gifts or enter data. It's easy to limit access to certain sections your CRM based on role and rights based permissions.

Giftworks CRM charges on a per user basis, which means fewer people can have an active role in key development, fundraising, and marketing activities.

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We are better able to run queries and reports to get the desired results instead of fighting with the CRM's reporting mechanism like we had to do before we used Salsa CRM.  Don't just consider your immediate needs but consider what your CRM needs will be in 5-10 years from now. Make sure your CRM can grow with you.

Dave Tinker

3) Easy to Use

Your time is precious, and you’re competing for attention and dollars against larger nonprofits with sophisticated marketing techniques. You need the best tools and the ability to execute campaigns quickly.

Salsa ‘s easy to use interface offers built-in automation, reporting, drag and drop form builders and industry best practice content layouts that are just a few examples of how intuitive the Salsa system is for nonprofits, even for non-technical users.


4) Client Success Hub

Nonprofits using Salsa are leading the industry in fundraising growth and donor retention. Our clients are averaging 28% growth in donations (4% industry average) and 74% donor retention rates (43% industry average).

From the day your nonprofit signs up, our client success team is committed to making you successful, fueling your growth, and helping you deliver on your mission.

Immediately after signing up, you’re enrolled into Thrive, Salsa's client success hub for you and your organization.

With Thrive, you have access to:

  • Scholars: Robust eLearning platform with self-paced product training and certifications to help you master Salsa Engage and Salsa CRM and grow professionally.
  • Smart Start: This 6-week adoption program helps new users integrate online engagement and fundraising best practices with the functionality of Salsa Engage.
  • Support Center: Our knowledgebase and help desk have all the answers you need to successfully use Salsa Engage and Salsa CRM. Our award-winning support team is available, Monday - Friday, 8AM - 8PM ET.
  • Stars: Get rewarded with donations for introducing Salsa to new nonprofit organizations.
  • Societies: Collaborate and network with Salsa user groups in your city.
  • Scoop: Stay current with the latest product announcements through our Salsa Scoop newsletter.

See How Salsa Can Help Your Organization's Mission!