What is your per supporter fee structure?

For organizations with less than 100,000 supporters, your monthly fee would be $179 (for Engage) or $249 (for CRM) plus $0.01 (aka one penny) per supporter. The 'per supporter' fee is reduced for organizations with over 100,000 records. A 'supporter' is any contact in your database including donors, volunteers, advocates, prospects, subscribers etc...

You have the ability to add and remove supporters from your database at anytime. There is no limit to the number of supporters you can add.

What do add-on modules cost in Salsa Engage?

When you purchase Salsa Engage or Salsa CRM, you get one free module included in your base price. The add-ons available with Salsa Engage are for Online Fundraising (includes event registration), Online Advocacy, and Peer to Peer Fundraising. 

Additional add-on modules are $0.0025 (one quarter of a penny) per supporter if you have under 100,000 supporters, and those fees will be reduced for organizations with over 100,000 supporters.

Is there a limit to the number of emails I can send?

No. With Salsa Engage, you have the ability to send an unlimited number of emails. The more the better, in fact!

Is there a cost per user?

No. You can grant access to unlimited users, including employees, management, and volunteers, and Salsa's role-based permissions let you control the access each user has.

Are there costs for implementation?

If you have supporter lists and giving data that you need converted and imported into Salsa, our implementation team can help.

There is a modest upfront fee in order to set up Salsa so it is configured for optimal usage, but we include our "Smart Start Fundraising" program to help you integrate fundraising best practices into your new Salsa software so you can achieve immediate fundraising success.

What are your credit card processing fees?

2.89% + $0.20 per transaction. For credit card processing, you get one rate for all types of credit cards, including American Express.

Do I need to purchase training?

No. You have unlimited access to pre-recorded training videos and instructor-led weekly training webinars. Historically, our most successful users are those who were fully educated from the beginning.

Are there additional costs for support?

There is no cost for our award-winning support team from Monday - Friday, 8AM ET - 8PM ET.