At Salsa, we want to do everything we can to ensure that you can stay focused on your mission and not on your technology. In fact, our client services team is pretty obsessive about making sure that you are as happy as possible with Salsa and our 98% average client support satisfaction rating shows it.
Need help? Getting in touch with our Support team is easy. There’s handy links for Solis Support and Cosm Support that you can also access from within them both. Our dedicated Twitter feed (@SalsaLabsOps) keeps you posted on the system, and an on-call staff is available to help you if there is a true emergency.
Just a side note- our regular hours are 9 a.m. to 7 p.m. Eastern Monday thru Friday and Salsa Support is closed on federal holidays.