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Contact Support

We're here to help, whenever you need us!

Connect with Support for


Call: 866.796.8345
Email:  support@salsalabs.com


Connect with Support for
Salsa Engage


Call: 866.796.8345

Connect with Support for


Call: 866.935.8281
Email:  help@donorpro.com

Salsa Nonprofit Support Services

At Salsa, we want to do everything we can to ensure that you can stay focused on your mission and not on your technology. In fact, our client services team is pretty obsessive about making sure that you are as happy as possible with Salsa and our 98% average client support satisfaction rating shows it.

Need help? Getting in touch with our Support team is easy. Depending on which product you need support with, choose from one of the options above.

Our dedicated Twitter feed (@SalsaLabsOps) keeps you posted on the system, and an on-call staff is available to help you if there is a true emergency.

Our regular hours are 9 a.m. to 7 p.m. Eastern Monday thru Friday and Salsa Support is closed on federal holidays.

Current Salsa Support Satisfaction

Our weekly client satisfaction numbers speak for themselves: