We're here to help, whenever you need us!
At Salsa, we want to do everything we can to ensure that you can stay focused on your mission and not on your technology. In fact, our client services team is pretty obsessive about making sure that you are as happy as possible with Salsa and our 98% average client support satisfaction rating shows it.
Need help? Getting in touch with our Support team is easy. Depending on which product you need support with, choose from one of the options above.
Our dedicated Twitter feed (@SalsaLabsOps) keeps you posted on the system, and an on-call staff is available to help you if there is a true emergency.
Our regular hours are 9 a.m. to 7 p.m. Eastern Monday thru Friday and Salsa Support is closed on federal holidays.
Our weekly client satisfaction numbers speak for themselves: