Privacy Shield Privacy Policy

Effective Date: August 31, 2018

Salsa Labs, Inc. (“Salsa Labs,” “we” or “us”) complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries (including Iceland, Liechtenstein, and Norway) and Switzerland transferred to the United States pursuant to Privacy Shield.  Salsa Labs, Inc has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/

With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Salsa Labs, Inc is subject to the regulatory and enforcement powers of the U.S. Federal Trade Commission.

 

What Information Do We Collect?

We may collect information directly from customers and visitors to our website, www.salsalabs.com, the platforms accessible at hq.salsalabs.org and hq.salsalabs.com, as well as the services available via our website and these platforms and any software or mobile application that we make available to provide access to the platforms and services (collectively, the “Services”).  You may provide us with certain personal information such as demographic information that can include email address, first and last name, mailing address, gender, date of birth and custom defined fields while registering to access certain features of our Services or when you contact us.  We also automatically collect certain usage and technical information automatically when you use the Services.  For more information about the types of information we collect, please visit our Website Privacy Policy and our SaaS Privacy Policy (collectively, the “Privacy Policies”).

 

How We Use Your Information

We use the information we collect to generally provide and customize our Services, for marketing and promotional purposes, and for research and analytical purposes.  For more information about how we use information we collect, please visit our Privacy Policies.

 


How We Share Your Information

As explained in our Privacy Policies, we sometimes provide personal information to third parties to perform services on our behalf.  Third parties with whom we share personal information include service providers and business partners who assist us in providing the Services and our services as well as courts, regulators, investigators or legal counsel in order to comply with legal obligations and protect Salsa Labs and other users against illegal or threatening activities or violations of our policies and terms.

To the extent provided by the Principles, Salsa Labs remains responsible and liable under the Principles if a third-party that it engages to process personal information on its behalf does so in a manner inconsistent with the Principles, unless Salsa Labs proves that it is not responsible for the matter giving rise to the damage.

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.



Access and User Rights

Individuals may contact us to correct, amend or delete such personal information if it is inaccurate or has been processed in violation of the Principles (except when the burden or expense of providing access, correction, amendment, or deletion would be disproportionate to the risks to the individual’s privacy, or where the rights of persons other than the individual would be violated).  Additionally, Salsa Labs provides you with the ability to choose whether your personal information is disclosed to a third party or used for a certain purpose.  Requests for access, correction, limitation or deletion should be sent to: feedback@salsalabs.com.  Please note that copies of information that you have updated, modified or deleted will remain in our systems.

We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized.  To request to limit the use and disclosure of your personal information, please submit a written request to feedback@salsalabs.com.

 

Arbitration and Enforcement

In compliance with the Privacy Shield Principles, Salsa Labs commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact Salsa Labs by email at feedback@salsalabs.com or via post at:

Alex Sukhenko
7920 Norfolk Ave #550
Bethesda, MD 20814

Salsa Labs, Inc has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.

If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms.  See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction