Welcome to Salsa’s client success hub!


Welcome to Salsa’s client success hub!

Ensure your success with a true cause partner.

eLearning + Certifications

Learn...on your time.

You're investing in Salsa, and we're investing in you. The Salsa Scholars eLearning platform will give you hands-on product training to help you maximize the features in Salsa. Scholars contains self-paced, instructor-led tutorials and activities that will help you master the basics and conquer the most advanced capabilities of Salsa Engage and CRM.

You'll receive comprehensive training in:

  • Salsa Engage
    Email, Social Media, Online Fundraising, Peer to Peer, and Advocacy, and much more!
  • Salsa CRM
    Reporting, Mail Merging, & Gift Processing

Smart Start
Adoption + Best Practices

Succeed...from the start.

Smart Start Fundraising is Salsa's innovative fundraising communications program that will help users integrate online engagement and fundraising communications best practices with the functionality of the Salsa Engage platform.

The program combines three group webinars and three 1-on-1 consultations (following each group webinar) to ensure your organization has all the personal support it requires to grow your online fundraising communications.

You'll be coached in:

  • Building a welcome series
  • Crafting your first newsletter
  • Creating your first email appeal

Support Center
Knowledgebase + Help

Assistance...when you need it.

At Salsa, we're doing everything we can to ensure that you can stay focused on your mission and not on troubleshooting your technology. In fact, our client success team is pretty obsessive about making sure that you are as happy as possible with Salsa.

Our regular hours are 8 a.m. to 8 p.m. (ET) Monday though Friday.

If you have questions, here are the best ways to get them answered:

  • Browse the Knowledgebase
  • Submit a Ticket
  • Chat with Support

Refer + Win Donations

Win...by referring.

Salsa Stars is where idealists, world changers, and heroes who love Salsa can share their experiences with others and get rewarded!

By referring other nonprofits to Salsa and leaving reviews of Salsa online, you'll be rewarded with donations for your organization, gift cards, and swag!


Local User Groups

Collaborate...with peers near you.

Starting in 2018, Salsa Societies will launch in cities around the US. 

Societies are local Salsa user groups that will gather to learn from each other, share ideas, network, and collaborate for your causes.

At this time, we're planning on launching Societies where interest is highest. So, if you're interested in attending a future user group, please sign up using the button below and let us know where you're from and what you hope to gain by attending!

Customer News Letter

Tips...right in your inbox.

Stay current with the latest product announcements and all our best fundraising, advocacy, and nonprofit marketing content.

Your subscription to Salsa Scoop includes the latest updates from the Salsa blog, plus access to the monthly newsletter, which contains:

  • Upcoming online and in-person event announcements
  • New blog posts or downloadable guides
  • News about Salsa product updates and trainings
  • Client stories highlighting nonprofits who are changing the world!