Salsa CRM vs. NeonCRM

Salsa is a more comprehensive NeonCRM alternative.
Here’s why you should consider switching from Neon software.

1) Robust

If your development team is looking for sophisticated constituent management functionality such as householding, batch gift entry, pledge management, major gift cultivation, and donation reporting by campaign, fund, and appeal, then Salsa CRM is your answer.

In the 2017 Donor Management Systems Guide by NTEN/Idealware, Salsa was ranked as having ‘excellent’ functionality for mail-merging letters while NeonCRM was ranked as having only ‘fair’ functionality.

Salsa also ranked higher for managing donor information, emailing, tracking events, tracking supporter interactions, ease of use, and supporter and training.

2) Fully-Integrated Salsa CRM and Salsa Engage

With Salsa, your organization get’s a single sign-on integration between Salsa CRM and Salsa Engage, giving you all the tools you need for successful online and offline fundraising. That means you’ll engage, cultivate, and fundraise all in one place, with one login, one support team, and one knowledgebase.

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We are better able to run queries and reports to get the desired results instead of fighting with the CRM's reporting mechanism like we had to do before we used Salsa CRM.  Don't just consider your immediate needs but consider what your CRM needs will be in 5-10 years from now. Make sure your CRM can grow with you.

Dave Tinker

3) Pricing That Makes Sense

Salsa doesn’t punish you for breaking through certain thresholds of constituents or supporters in your database. We want you to grow like crazy, without worry crossing some artificial number where you’ll have to start paying significantly more money.

NeonCRM also limits the number of emails you can send each month. Not Salsa. We encourage you to send as many emails as you can. The more you communicate with highly relevant and personalized content, the more you'll educate and inspire your supporters to take action for your cause.

That’s why our pricing is consistent, starting at $179/month plus $0.01/record.

4) Client Success Hub

Nonprofits using Salsa are leading the industry in fundraising growth and donor retention. Our clients are averaging 28% growth in donations (4% industry average) and 74% donor retention rates (43% industry average).

From the day your nonprofit signs up, our client success team is committed to making you successful, fueling your growth, and helping you deliver on your mission.

Immediately after signing up, you’re enrolled into Thrive, Salsa's client success hub for you and your organization.

With Thrive, you have access to:

  • Scholars: Robust eLearning platform with self-paced product training and certifications to help you master Salsa Engage and Salsa CRM and grow professionally.
  • Smart Start: This 6-week adoption program helps new users integrate online engagement and fundraising best practices with the functionality of Salsa Engage.
  • Support Center: Our knowledgebase and help desk have all the answers you need to successfully use Salsa Engage and Salsa CRM. Our award-winning support team is available, Monday - Friday, 8AM - 8PM ET.
  • Stars: Get rewarded with donations for introducing Salsa to new nonprofit organizations.
  • Societies: Collaborate and network with Salsa user groups in your city.
  • Scoop: Stay current with the latest product announcements through our Salsa Scoop newsletter.

See How Salsa Can Help Your Organization's Mission!