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Salsa CRM vs. Sumac CRM

Salsa CRM is a more comprehensive Sumac alternative.
Here’s why you should consider switching.

1) Scalable

If you’re looking for more than just donor management and marketing automation, and need a scalable solution that offers online fundraising, online advocacy, event registration, or peer to peer fundraising, your choice is obvious. With Salsa CRM, all you have to do is flip the switch to activate additional modules.

Executing online advocacy, online fundraising or peer to peer campaigns with another system or vendor just doesn’t any sense. Track all your constituents in the same database of record and you’ll be able to target with the right message, at the right time, online or offline.

2) Robust

In the 2017 Donor Management Systems Guide by NTEN/Idealware, Salsa was ranked as having ‘excellent’ functionality for mail merge and ‘good’ social media and querying functionality. Sumac CRM was given a ‘fair’ rating in all three categories. Salsa actually ranked higher than Sumac software in 13 of the 19 categories studied including ease of use, support and training, emailing, and managing donor information.

Salsa ‘s easy to use interface offers built-in automation, reporting, drag and drop form builders and industry best practice content layouts that are just a few examples of how intuitive the Salsa system is for nonprofits, even for non-technical users.

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Twelve years ago I founded an organization with a vision of advancing women's health, safety and economic security. With an ambitious vision like this, we need a CRM system that made life just a bit easier for our small staff. Salsa Labs has provided the affordable solution to help us manage our fundraising, advocacy and communications. After using their services for a year, we've built up our supporter base that we're now able to organize, track and engage with a few clicks of a button!
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Sara Finger
- Wisconsin Alliance for Women’s Health

3) Easy to Use

98% of nonprofits are small to mid-size organizations, who can’t afford a team of tech-savvy experts to manage their systems and the integration of a host of third party tools.

Your time is precious, and you’re competing for attention and dollars against larger nonprofits with sophisticated marketing techniques. You need the best tools and the ability to execute campaigns quickly.

Salsa ‘s easy to use interface offers built-in automation, reporting, drag and drop form builders and industry best practice content layouts that are just a few examples of how intuitive the Salsa system is for nonprofits, even for non-technical users.

4) Client Success Hub

Nonprofits using Salsa are leading the industry in fundraising growth and donor retention. Our clients are averaging 28% growth in donations (4% industry average) and 74% donor retention rates (43% industry average).

From the day your nonprofit signs up, our client success team is committed to making you successful, fueling your growth, and helping you deliver on your mission.

Immediately after signing up, you’re enrolled into Thrive, Salsa's client success hub for you and your organization.

With Thrive, you have access to:

  • Scholars: Robust eLearning platform with self-paced product training and certifications to help you master Salsa Engage and Salsa CRM and grow professionally.
  • Smart Start: This 6-week adoption program helps new users integrate online engagement and fundraising best practices with the functionality of Salsa Engage.
  • Support Center: Our knowledgebase and help desk have all the answers you need to successfully use Salsa Engage and Salsa CRM. Our award-winning support team is available, Monday - Friday, 8AM - 8PM ET.
  • Stars: Get rewarded with donations for introducing Salsa to new nonprofit organizations.
  • Societies: Collaborate and network with Salsa user groups in your city.
  • Scoop: Stay current with the latest product announcements through our Salsa Scoop newsletter.

Learn why you should consider switching to Salsa!